VOLUNTARY RECALL OF A CONSUMER PRODUCT
Dear client(s),
The safety and well-being of our customers and
partners are our top priority. In collaboration with Health Canada, as a
precautionary measure and by our commitment to offering products that meet the
highest quality standards, DALS Lighting inc. is conducting a voluntary recall
of the product corresponding to the following description:
Model Numbers (Canada) |
Home Depot Article Numbers (Canada) |
Description |
RSVB36-CC-BB/BK/CH/SN |
1001770787 / 1001737332 / 1001770788 / 1001770789 |
36'' Swivel Vanity
LED Wall Light |
Since April 3, 2024, the sale of this product
has been suspended at all Canadian Home Depot stores and online at homedepot.ca.
As a precautionary measure, the product is no longer available for purchase. It
is therefore no longer possible to purchase the product since this date, and
this measure will remain in effect for the duration of the voluntary recall.
The risk identified consists in the potential
overheating of the transformer's electrical components located in the wall
plate of certain production batches, which could melt and possibly burn the
plastic casing causing potential damage around the fixture.
No injuries associated with this risk have been
recorded to date, but
some superficial smoke residue could be seen on the wall where the light was
mounted.
If you are in possession of an affected
product, we ask that you please disconnect it and discontinue its use
immediately. For further instructions and immediate assistance with product
identification and corrective action, please visit the web page illumeledlighting.com/en/recall or contact our Customer Service Department at 1-877-430-1818
from 9AM to 5PM (EST), Monday to Friday, or e-mail us at info@illumeledlighting.com .
This
recall is being conducted in cooperation with Health Canada.